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Help & User Guide

Your comprehensive guide to LinkReach

Welcome to LinkReach!

LinkReach is designed to help Non-Profit Organizations and Local Communities centralize their essential links, create custom landing pages, and track their impact with ease.

Dashboard Overview

Upon logging in as a Tenant Administrator, you'll be directed to your dashboard. Here you can:

  • Customize Your Page: Upload your organization's logo, select theme colors, and write a description that reflects your mission.
  • Manage Your Links: Add, edit, and remove the links that appear on your public landing page.
  • Manage Campaigns: Create and manage campaigns to customize which links are displayed during specific periods.
  • View Analytics: Track visits to your landing page and clicks on your links to understand engagement and measure your outreach effectiveness.
  • Manage Users: Invite new users to your tenant and manage their access.

Customizing Your Landing Page

Make your LinkReach page truly yours:

  • Logo: Upload your organization's logo to reinforce your brand identity.
  • Display Name & Description: Update your organization's display name and write a compelling description that appears at the top of your page.
  • Theme Colors: Choose primary and secondary colors that match your brand.

Managing Links

Your LinkReach page serves as a library for all your important online resources. Not all links in your library are always displayed on your public landing page; their display can be customized by date using Campaigns.

To add a new link to your library:

  1. Navigate to the 'Links' section in your dashboard.
  2. Click 'Add New Link'.
  3. Enter the URL and a descriptive title for your link.

From the 'Links' management area, you can also:

  • Disable Links: Temporarily hide a link from your public landing page without deleting it.
  • Reorder Links: Change the order in which links appear on your public landing page by moving them up or down.
  • Edit/Delete: Modify the URL or title of an existing link, or remove it entirely from your library.

Campaigns Management

Campaigns allow you to control which links are active and displayed on your landing page during specific timeframes, perfect for events, promotions, or seasonal content.

To create or manage a campaign:

  1. Navigate to the 'Campaigns' section in your dashboard.
  2. Click 'Create New Campaign' or select an existing one to edit.
  3. Define a start and end date for your campaign.
  4. Add the specific links from your library that you want to be active during this campaign period.
  5. Campaigns can be activated or deactivated as needed, allowing you to easily switch between different sets of links.

Only links associated with an active campaign and falling within its date range will be displayed on your public landing page.

Understanding Analytics

The Analytics section provides valuable insights into your page's performance:

  • Visits: See how many times your LinkReach page has been viewed.
  • Clicks: Understand which of your shared links are generating the most interest.

This data helps you make informed decisions about your communication strategies and campaign effectiveness.

Privacy Policy

At LinkReach, we are committed to protecting your privacy and ensuring transparency about the data we collect. This section outlines what information is collected and how it is used within the application.

Information We Collect:

  • User Information: We collect your username (email address), first name, and last name when you create an account or are invited to a tenant. This information is used solely for authentication, account management, and to personalize your experience within LinkReach.
  • Tenant Organization Name: We collect the name of your tenant organization to properly manage your dedicated landing page and associate it with your user account.
  • Link Data and Visit Statistics: We collect data related to the links you create, including their URLs and titles. We also track anonymized visit statistics for your LinkReach landing page and clicks on the links you share. This data includes the timestamp of the visit/click, the specific link ID clicked, and the user agent (browser/device information). This information is aggregated to provide you with insights into your page's performance and is not used to identify individual visitors.

What We DO NOT Collect:

We explicitly do NOT collect any personally identifiable information about visitors to your LinkReach pages. This includes, but is not limited to, IP addresses, geographical location data, or any other details that could identify a specific individual browsing your links. Our analytics are designed to be privacy-friendly, focusing on aggregated engagement metrics rather than individual visitor tracking.

Data Usage:

The collected information is used to:

  • Provide and maintain the LinkReach service.
  • Personalize your experience and manage your tenant administration.
  • Analyze and improve the functionality and performance of the application.
  • Offer you insights into the performance of your links and campaigns.

We do not share your personal information or your tenant's analytical data with third parties, except as required by law or to provide the core services of LinkReach (e.g., using Resend for email delivery).

By using LinkReach, you agree to the collection and use of information in accordance with this policy.